Heidi Health
AI medical scribe that listens, transcribes, and writes notes.
Overview
Heidi Health is an ambient AI scribe used by clinicians worldwide. It listens to patient encounters and generates structured clinical notes, with customizable templates, broad multilingual support, and an Ask Heidi assistant. Its free plan includes unlimited transcription; the paid Clinician plan adds advanced templates, coding, and document sharing; and the Teams plan adds EHR integration, including write-back to Epic, athenahealth, and eClinicalWorks.
- +Usable permanent free plan
- +BAA included on every plan, including Free
- +Deep template customization
- +Top commercial accuracy in independent transcription benchmarks
- +Broad multilingual support
- -Clinician is $150/month month to month ($110 billed annually)
- -Free plan may show sponsored content (US) and allows de-identified training
- -EHR write-back mostly on the Teams plan
- -Agent usage limits and credit rates can change
Features
Integrations
Articles that cover Heidi Health
AI Pre-Visit Chart Summaries: What They Read, What They Miss, and a Pre-Charting Workflow
Epic, Abridge, Suki, Freed, Heidi and Commure now summarize the chart before a visit. We checked what each one actually reads (Epic's covers notes only, not labs or imaging), what the early research shows (about 18 seconds saved per visit at NYU; omissions are the most common error), how faster pre-charting affects time-based E/M coding, and a seven-step workflow.
Do Patients Actually Want AI Scribes? What the 2025–2026 Research Says
National polls in Canada and England find the public wary of AI scribes, while patients who have actually had one in the room mostly like it. Here is what the Stanford, Kaiser, Emory, VA, Canadian and Healthwatch data show, who is most hesitant, and how to ask patients so the consent conversation goes well.
Can Patients Get the AI Scribe Recording? HIPAA Access Rights After Raphael v. Mantei
A Washington court ruled in August 2026 that a patient had no right to her DAX ambient recording under state law. HIPAA asks a different question. Here is how the designated record set test applies to scribe audio, transcripts, and drafts, why it also defines information blocking, and the policy to write before the first request arrives.
Your AI Scribe Lists 100+ Languages. It Still Isn’t Your Interpreter.
Multilingual AI scribes are real, but 2026 research shows clinicians skip them in interpreted visits, and when they are used, 55-60% of interpreter errors land in the note. Here is what Section 1557 still requires (including human review of machine-translated patient instructions), what each vendor documents, and a visit workflow that works.
Your AI Scribe Heard the Confidential Part of the Teen Visit. Here's How It Stays Out of the Parent's Portal.
When the parent steps out, the ambient scribe keeps listening, and under the Cures Act the signed note can land in a portal that parents read in 64–76% of teen accounts. Here is what the pediatric scribe studies measured (and didn't), what HIPAA, state minor-consent law and the information-blocking exceptions actually require, and a five-checkpoint workflow for splitting, reviewing and releasing adolescent notes.